Enterprise Amazon Sellers Use Seller Locker to Cut Costs,
recover lost profit and automate their growing business.
Streamline and systemize your entire FBA process with the full suite of enterprise tools.

Join 3,000+ Sellers who have increased profits by over $35,000,000...

Fellow Enterprise Seller Explains Why Every Large FBA Seller Should Be Using Seller Locker!

"Seller Locker is the only solution for large Amazon Sellers. I went from recovering a few thousand dollars with a service company to $350k in lost profits just 3 months." 

"We didn't even know we were losing money...but with the help of SellerLocker...we stopped the leaks"

Case Studies

Case Study:

High Profile Amazon Agency Easily Manages Dozens of Enterprise Accounts

Value Statement:

$100,000+ Recovered
1,000+ Hours Saved

Time Frame

2 Years

Before:

Before Seller Locker, Lucky 21 spent hundreds of hours and thousands of dollars in development trying to build solutions to stop the financial bleeding of their client accounts. The dozens of solutions they tried never gave them the transparency they needed or allowed them to fully focus on scaling clients.

"We interviewed over a dozen companies that claimed to offer the services that we needed, but none could compare to Seller Locker"

After:

Without adding any additional labor overhead, $175,000 in value was added to his clients thanks to Seller Lockers software. Seller Locker works in lock step with their current workflows and guides while automating their complex processes.

"Rather than than building a solution with our own in house development, we decided to partner with Seller Locker. Over the past two years...we've onboarded everyone of our clients... and have added tremendous value to the bottom line of our clients without adding any additional strain to our workforce"

Joe Tabush

Founder - CTO

Account Management 1
Account Management 2
Account Management 3
Account Management 4

Case Study:

How the CFO of a Top 120 Amazon Seller Uses Seller Locker

Value Statement:

Stopped $12,000 a month in revenue leaks. Recovered $108,000 to date using Seller Locker.

Time Frame

10 Months

Before:

Prior to Seller Locker, Outdoor Equipped suffered from much unclarity and confusion. Pallets of product would get lost. Cases claims were time consuming and confusing. Overall net profits were strapping the business from operating at its peak. Internally they lacked the processes to managed these profit leads.

"Working with another provider, we didn't have a dashboard... or visibility into what was going on."

After:

Seller Locker gave them a dashboard that provided absolute clarity into the statuses of cases, lost inventory, and profit killing fees. They were able to immediately recoup from Amazon lost revenue enabling them to purchase more products and grow.

"We don't have to worry about finding a lost case. We can trust Seller Locker to find it and recoup those funds."

Daniel Hayes

Vice President Finance

Proof Results:

Case Study:

"I Almost Lost My Job"

Value Statement:

Increased Profit Margins 12%.
$250K in added profits.

Time Frame

10 Months

Before:

Having sold more products than the prior year before, profit margins were down 15% as a result of fluctuating FBA fees on hottest sellers. Equity Brands spent over 20 hours a week optimizing their top sellers to keep up with fee changes and were debating hiring a full time employee to focus solely on fees.

"About last year my finance team contacted me letting me know that our profits were down 15% in Q4. This made no sense as we've sold more products during that holiday season than ever before. After digging into it I found that our FBA fees on many of our hottest sellers increased. We learned about submitting claims and our team got to work. We must have been spending 20+ hours a week, and we were only focusing on our top sellers. We knew we weren't being as thorough as we wanted to be however this would require a full time employee solely focused on fees."

After:

Equity Brands reduced fees adding over $200K to the bottom line. Profit margin increased 12% overall and it only took 10 minutes a week using the software.

"After meeting Seller Locker at the Prosper Show we signed up and since then we've added over $200k to our bottom line. Half of it came from FBA fees alone. Items that we've never been able to be competitive with before are now ranking on the first page because we have the margins to advertise on the product with our new fees. Collectively our margins are up 12% since working with them on the entire account. We are able to get all this done in just 10 minutes a week."

Rich Edelman

E-commerce Manager @ HouseHold Brands

Increased Profits
Account Success
Huge Wins

Case Study:

Successfully Won Over 7,000 Cases - $1 MILLION recovered.

Value Statement:

Eliminated 2,000 Hours of Manual Case Processing a Month & Increase Recovered Revenue by $1,000,000

Time Frame

12 months

Before:

With the surplus of data and zero system in place we had no way to identify accurate claims. We were spending thousands of hours a week and getting nowhere.

"We were drowning in cases. To keep up, we would need at least 10 people designated full time on Amazon's cases, and there was absolutely no way to do this in house. We tried every service company in the market, and decided this was unachievable."

After:

Every step of the process has an automation set up. We were able to trim down the the hours spent on this and recovering $100k a month. 

"We've been successfully reimbursed on over 7000 cases totalling almost $1,000,000 dollars. The tools Seller Locker have built have allowed us to get this done with just one employee dedicating a few hours a week. When we loock look back at it what we used to do, comparatively, this software is incredible."

David A.

Account Manager

Requested to be anonymous

We never imagined being able to systemize this part of our business. Seller Locker took the work of 10 and helped us recover nearly 1 Million dollars with just a few hours a week. 
Successful Cases
Cases Resolved-Account Review

Features

Follow Up On Every Claim Using Claim Automation

Use Artificial Intelligence to resolve every claim, automatically.
"Following up on cases, uploading the documentation, has never been easier"
Abe Harary - Ecom Director - Batteriesplus.com

Take Control of Your Margins Using Our FBA Auditor

Fulfilment fees change daily. Prevent thousands in lost profits by inputting your product dimensions.

Take control of your margins using out FBA Auditor

Fulfilment fees change daily. Prevent thousands in lost profits by inputing your product dimensions.
"Using the FBA Auditor, helped me bring down my packaging size and increase my profits by 30%. With these profits I was able to reduce my list price get ahead of my competition."
Charlie Dana - Owner - Vittorino

Store Documents Fast 
with "Text To Store"

Have your team store invoices, proof of delivery and bills of lading by simply texting your own seller locker number.
"One of the best features that I like is texting in the BOL that I get, as well as the invoices and I think that's something that no one else has, and it really is a game changer."
Abe Harary - Ecom Director - Batteriesplus.com

Benefits

Cut Amazon Fees by 36%

Recover $10-$25,000/month

Cut Package Size Fees by 65%

Cut Amazon Fees by 36%

Recover $10-$25,000/month

Cut Package Size Fees by 65%

Pricing

We customize pricing unique to you in order to keep your business profitable. 

Choose a starting point below:

OPTION 1

Sync your Data + Get a FREE Account Audit
Great for those who want to see a personalized walkthrough of the software with their data and see real recovery opportunities.

Benefits of Connecting Your Amazon Account:

  • Custom pricing in 24 hrs unique for your business.
  • Gain insight & uncover leaking points in your own FBA business.
  • ​See the tools in action with your own data.
  • No Obligation
  • ​No Credit Card Required

OPTION 2

Book a Demo (No Account Connection Required)
Great for those who just want to take a general deep dive into the software and learn why Seller Locker is unique.

Benefits of a Demo

  • Get your questions answered by a knowledgable rep.
  • ​Estimated pricing before sign up.
  • Don't need to connect your Amazon Account.
  • No Obligation
  • ​No Credit Card Required

Before using Seller Locker, I've tested out some other reimbursement companies, and when I tried to negotiate with them they weren't helpful whatsoever. With SellerLocker we were able to find a happy medium as far as pricing moving forward...I'm really thankful for. 

Abe Harary - Batteriesplus.com

Book Your Demo

The Team

Joseph Abitbol

Wearing Many Hats
Obsessed with anything E-commerce.

Isaac Hadriye

Co Founder 
Strategic Partnerships

Danny Movtady 

Sales &  Business Development

Richie Abitbol

Sales Director

David Adler

Customer Success Manager

Steven Lim

Lead Developer

Roman Levytskyy

Full Stack Developer

Pete Rakozy

Marketing

Sikandar Sultan

Virtual Assistant Manager

Q&A

1. What is the difference between you and other reimbursement companies?
This is a quite a long answer:

Follow up on cases – Recover more money by following up on cases. We have a platform that reads and suggests responses to cases. We cover more than 50+ scenarios and help you reach a resolution to every single claim with one click.

Transparent platform – Nobody likes it when unexpected losses eat at your profits. Seller Locker provides a platform where you can log in and see the full reimbursement process from start to finish. Take control of your account by tracking the status of every discrepancy and following recent fee changes. We also added features to help you prevent future losses, such as the fba fee calculator and fba fee reductions. Our platform gives you full control of the process.

Enterprise Grade System for Inbound Shipments – Lost items on inbound shipments are the silent killer to your profits. It’s hard to sift through your inbound shipments and track your claims. Never drop the ball again. Seller Locker provides the full suite of tools needed to successfully recover money on inbound shipment claims. We start at preparation: Upload and store your bill of ladings, packing slips and invoices for free on our system; For small parcel shippers, we automatically provide proof of delivery screenshots for your claims. When submitting cases, we help you submit them in the reconcile tab, the way Amazon wants it. And we alert you to the claims where amazon needs more documentation. Trusted by Top 100 Amazon Sellers.

FBA Fee reductions and overcharges – Your fulfillment fees can go up at anytime. This can kill your profit margins without you even noticing. We specialize in overcharged FBA fees. We’ve prevented over $20+ million in losses by fixing fulfillment fees before they were overcharged. We don’t let the losses build up, we help you act fast. We provide the order sheets that are necessary to recover past overcharges on FBA Fees.

Going after the balance on cases – We don’t file a bunch of cases and hope for the best. We follow up on every claim to make sure you were reimbursed in full.

Approved in the Amazon App Store – We are the only reimbursement solution that is in the Amazon Marketplace Appstore. Here’s the link

Enterprise Graded Solution – With over $4 billion of annual sales in our system and tens of the Top 100 Amazon Sellers, we work with sellers that sell over 250 million a year on Amazon. We worked closely with them to create processes that can be used by your team to stay on top of your reimbursements and protect your profits.

Up to Date with Amazon’s Policies and Terms of Service – With over $4+ Billion in annual sales in our system, we take compliance and security seriously. In compliance with Amazon TOS, we’ll only show you claims that were researched and pre-vetted. We prevent you from opening a high volume of cases. We also file inbound claims with the correct documentation in the reconcile tab per Amazon’s policy with the correct documentation.
2. I know how to do inbound shipments myself, why do I need you?
Opening inbound shipment claims is as easy as going to the reconcile tab and clicking a few buttons. Where seller locker provides value is the alerts, preparation, and follow up. Amazon has a limited 9 month window for inbound shipment claims; we make sure not a single shipment slips through the cracks when filing for reimbursements. When Amazon requires more documentation for a claim, we alert you right away to it.

Preparation: Upload and store your bill of ladings, packing slips and invoices for free on our system; For small parcel shippers, we automatically provide proof of delivery screenshots for your claims. When submitting cases, we help you submit them in the reconcile tab, the way Amazon wants it.

Follow Up: Amazon’s responses for inbound shipment claims can get a bit tricky, we have a system that will read the response, explain what the response is, and give you the exact text that you need to respond. This has been tested successfully with thousands of sellers. (Link to how it works page section on follow up.)
3. I don’t want to pay commissions on my reimbursements. It’s too expensive. Do you have another pricing model?
Yes! We have a reputation for providing fair, transparent, and creative pricing. For accounts with larger volumes reach out to us. (Typeform i want better pricing.)
4. Can I turn off the inbound shipments feature?
Opening inbound shipment claims is as easy as going to the reconcile tab and clicking a few buttons. Where seller locker provides values is the alerts, preparation, and follow up. Our inbound shipment features have been extremely valuable to 2,000 sellers, even sellers doing over $250M a year. (ask joe: If you’re not convinced after a demo, let us know) (If it’s too expensive, contact us (link to typeform).)
5. What categories do you cover?
– Missing From Inbound
– Reimbursed less than what was expected
– Claims opened after expiration
– Inbound Shipment claims not eligible in the reconcile tab
– Fulfillment Fee Overcharges
– Fulfillment Fee Reductions
– Inventory Lost in the FBA Warehouse
– Inventory Damaged in the FBA Warehouse
– Inventory Lost/Damaged During FC Transfer
– Reimbursements that never arrived
– Reimbursements that weren’t paid to the account
– Claims that were partially reimbursed
– Customer was Refunded and the Item was never returned after 45 days (free report provided)
– Customer was Refunded and sent the item back in Unfulfillable
– Condition(free report provided)
– Customer Returns that were damaged by the carrier or by Amazon and were not reimbursed. (free report provided)
– Inventory that was destroyed by Amazon (free report provided)
– Items that were Damaged during the Inbound Process (free report provided)
6. It seems that other companies cover categories that you don’t?
At first glance it may look like seller locker covers only a handful of categories while other companies can cover up to 30 categories. But, we’ve analyzed the reimbursement history of over 2,000 accounts and $6+ billion of sales and found that seller locker has full coverage over 95% of the reimbursement process. This means that for every single claim, seller locker guides and makes the process as easy as possible.

What about the remaining 5% of categories that are not covered?
After a ton of research we’ve found that the success rate of these claims are very low and sometimes its not worth it to file tons of cases only to win a few of them. So, we decided to provide the reports and case message for these categories absolutely free! Ask us for any one of the following reports and we’ll provide it to you absolutely free:

– Customer was Refunded and the Item was never returned after 45 days (free report provided)
– Customer was Refunded and sent the item back in Unfulfillable Condition(free report provided)
– Customer Returns that were damaged by the carrier or by Amazon and were not reimbursed. (free report provided)
– Inventory that was destroyed by Amazon (free report provided)
– Items that were Damaged during the Inbound Process (free report provided)
7. I’m concerned about the negative things I’ve heard involving reimbursement software that could put my account at risk.
No seller should ever ever put their account at risk for any reason. Seller Locker is being used by the top 100 Amazon sellers as well as thousands of other sellers. We have Enterprise sellers that trust our system and rely on it every day. We take compliance very seriously. In fact, this is the exact reason why we built a transparent software instead of just opening claims for the seller. Our process was designed to prevent a high volume of claims from being submitted in a short amount of time and to prevent the submission of inaccurate claims. Our process was reviewed and we were approved into the Amazon Marketplace Appstore as a reimbursements provider.

For more information, here’s Amazon’s Policy regarding reimbursements link

Claiming reimbursements is something that tens of thousands of Amazon sellers have been doing, from the top Amazon sellers that do hundreds of millions a year down to the smallest seller. Every seller should manage their account properly, and if they don’t handle reimbursements, their profit margins could be easily eaten up.
8. I’m currently using a reimbursement service, why should I switch?
Seller Locker provides a full suite of tools to guide you in the process from start to finish. We’re not just a company that opens reimbursement claims. We’re also not a company that just provides reports to submit to Amazon. Our team has invested and audited the major leaks that can kill FBA profits. These even include things that are outside the scope of reimbursements.

A few examples are:
– FBA Fee Reductions (Prevent losses in the first place, by catching errors as they happen)
– A full transparent view into the auditing process
– Follow up on every single claim with our chrome extension (We cover over 50+ scenarios of follow up)
– Automatic proof of delivery for small parcel shippers
– Free storage of invoices, bills of lading and packing slips
– Optimize your packaging with our FBA Fee Calculator
– A full enterprise grade system for Inbound Shipments

We don’t just open up claims and hope for the best. We focus on resolving every issue, even if it does not result in a reimbursement. We focus on preventing issues for the long term and building processes to make you more efficient when dealing with seller support.
9. What kind of access do you need to my Amazon account?
You must be an Amazon FBA Seller in order to use Seller Locker.
We need your MWS API credentials to sync with your account.
Getting connected takes only a couple of clicks.

We use this access to run reports relating to the reimbursements.
All data is secured via SSL and SHA-256 encryption and we are PCI compliant.
Your data is kept strictly confidential and is protected using military grade encryption.
10. I don’t need you guys. I’m doing this in house.
Some of our customers have their own full time staff that work on reimbursement claims 24/7.
Even they were shocked to see that there were holes in their reimbursement process that were not being addressed.

If you’d like to find out how your in-house process is doing, sign up, do not even put in any credit card information. Once your account finishes loading, you can email us at sales@sellerlocker.com and we’ll give you a full report on your reimbursement process.
11. Can I run the numbers for free without a credit card?
Yes! Once your account finishes loading, you can email us at sales@sellerlocker.com and we’ll give you a full report on your reimbursement process.
12. What do you mean by we cover 50+ scenarios?
Seller support is known to give lengthy and confusing responses to claims.
We’ve analyzed and tested hundreds of thousands of responses and built a follow up system that explains Amazon’s response and suggests how to proceed with the claims.
Examples include:

– Amazon stating that a claim is expired and the claim was opened too late
– Amazon says to open the case in the reconcile tab
– Units in the shipment were counted and confirmed
– Amazon reimburses you less than what you are owed
– 46+ more!
13. Show me that you’re better than my current process!
If you’d like to find out how your current process is doing, sign up, do not even put in any credit card information. Once your account finishes loading, you can email us at sales@sellerlocker.com and we’ll give you a full report on your reimbursement process.
14. Do you cover other marketplaces besides the U.S.?
Right now, we only cover the US FBA Marketplace.
Covering the UK, EU, Canada and Japan is on our development roadmap.
If you’re on our email list, we will let you know when we release new marketplaces.

CONTACT US

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© 2020 SELLER LOCKER. All rights reserved.
© 2020 SELLER LOCKER. All rights reserved.